Help

How to use Cuidasa, step by step.

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• Start by adding your home and its rooms

  How to create your home and add its rooms, so every problem and every repair ends up in the right place.

  Read: Start by adding your home and its rooms

• Report a problem with photos that help

  How to send photos and a description to get the analysis, and which photos help most.

  Read: Report a problem with photos that help

• Understand the analysis result

  What each part of the result means: confidence, who fixes it, the full result and the risk warnings.

  Read: Understand the analysis result

• Answer when we ask for more information

  What to do when the result says “We need more information”: answer the question, send the photos we ask for and re-evaluate.

  Read: Answer when we ask for more information

• Log the repair and follow up on whether it worked

  How to log that the repair was done and answer the follow-up questions Cuidasa asks afterwards.

  Read: Log the repair and follow up on whether it worked

• Build and look after the preventive plan

  How to add your equipment, see the preview, activate the plan and answer the tasks that arrive.

  Read: Build and look after the preventive plan

• Account, data and privacy

  How to look after your account and notifications, and how to ask for a copy or deletion of your data.

  Read: Account, data and privacy